1% of RuneScape gamers have been locked out of their accounts for a full month


One month in the past, RuneScape gamers began to obtain login errors attributable to a server problem. The issue was quickly resolved for the overwhelming majority of gamers, however by developer Jagex’s personal estimates, round 1% of gamers have been locked out of their accounts. Whereas there’ve been common updates on efforts to get accounts for the venerable MMORPG restored, affected gamers are solely now beginning to be let again into the sport.

Basically, present character information for the 1% of RuneScape gamers affected was misplaced as a part of the server problem. Backups from February eight nonetheless exist, however to fill within the month-long hole from there till the server outage, Jagex is utilizing its telemetry information to revive the lacking information. As you may think, that’s a sophisticated course of, and one which’s required plenty of beta exams to make sure that account information is correct.

The primary wave of account restorations started on the finish of March, and one other main wave is scheduled for April 6 – however there’s no clear estimate on how lengthy it’ll take for all gamers to have their information restored and as soon as once more get entry to their accounts.

Jagex has arrange an ‘aftercare‘ help effort to assist make sure the account restoration is correct, “however we are able to’t assure that all the pieces will be returned to the way it was, even with the assistance of this aftercare program. If so, relaxation assured that we’ll do what we are able to to make up for something that’s misplaced. We’ll do proper by you.”

Affected gamers with memberships had these memberships prolonged by a month, and will probably be receiving an extra month of the service. They’re additionally getting a pile of in-game goodies with a ‘Goodwill Bundle’ that’ll go dwell on April 6. “To spice up these each day positive factors and return missed alternatives of logging in daily,” Jagex says, “each impacted participant will even obtain a free month of Double Every day Keys on us, too.”

Managing an internet sport at all times looks as if a nightmare – right here’s hoping Jagex is ready to get the remaining gamers again in-game rapidly.


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