The Elder Scrolls On-line Occasion Prolonged After 24 Hour Server Outage

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On April 5, The Elder Scrolls On-line servers had been taken down for routine upkeep. Sadly they stayed down for much longer than Zenimax anticipated as a result of a bug that solely affected the PlayStation builds of the sport. Now the servers have returned and the developer has prolonged the length of the Anniversary Occasion as compensation for the hours gamers missed.

The complete assertion particulars the entire measures the group is taking to compensate gamers for the downtime:

Now that the mud has settled and the ESO PlayStation service is again up, right here’s a fast abstract of what occurred and what we’ll do to make up the day of playtime that our PS4/5 group misplaced. The prolonged downtime was significantly unlucky timing as yesterday was a vacation for a lot of of you, and we all know you had been wanting ahead to spending your break day adventuring in Tamriel. We perceive how irritating this was.

First, the difficulty itself was brought on by a service downside between ESO and the PSN platform and was totally our fault. As a result of it was an issue between the ESO sport and the PSN service, our answer was to rebuild the ESO patch, check it, and submit it for certification. This course of takes time, which is the place the preliminary 24-48 hour estimate got here from.

Nevertheless, with essential assist from our PSN companions, we discovered a a lot quicker answer – to change the service itself. With that, it solely took a service replace and a restart, and after testing and verification, we had been again in enterprise very late evening east coast USA time and as I sort this every part is working usually.

We all know this wasn’t enjoyable. We don’t like prolonged downtime both. I apologize for the scenario and for the inconvenience and frustration it has prompted. Thanks for being such an important group and bearing with us by way of this.

To alleviate a few of the misplaced playtime from ESO PlayStation gamers, right here’s what we’re going to do:

  • We’re extending the Anniversary Jubilee occasion by just a few days for ALL gamers — it’ll now run till Thursday April 15 at 10am EDT for all platforms.
  • On PS4/5 solely: The day 7 each day login reward will likely be modified to offer 5 150% expertise enhance scrolls (to make up for misplaced time)
  • On PS4/5 solely: The day eight each day login reward will likely be modified to offer gamers this month’s pet (the Ayleid Wolf Pup, beforehand awarded on day 21) to verify nobody misses the reward as a result of disruption of their play schedule
  • On PS4/5 solely: The conventional day 7 and eight rewards will likely be moved later within the month, so that you received’t miss out on them both

Thanks once more, and see you all in Tamriel.

The servers at the moment are again up within the sport after the 24 hour break and are working usually on the time of writing, so now’s a good time to leap again in and proceed your adventures. All progress made now will be transferred to the native PS5 model of the sport when that’s launched in June. Those that don’t personal a replica of the sport may even make use of the free play occasion that’s additionally working proper now and can finish at 10AM EDT on April 13.

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